Privacy Policy

Thank you for choosing mai's raw hair for your shopping needs. We are committed to protecting your privacy and ensuring the security of your personal information. Please take a moment to review our Privacy Policy, which outlines how we collect, use, and safeguard your data.

1. Information We Collect:

a. Personal Information:

  • To process your orders and provide efficient customer service, we collect personal information such as your name, shipping address, billing address, email address, and phone number during the checkout process.

b. Payment Information:

  • When you make a purchase, we collect payment information, including credit card details or other payment methods. This information is securely processed through our payment gateway, and we do not store sensitive payment details.

c. Account Information:

  • If you create an account on our website, we may collect additional information such as your username and password to facilitate account management.

d. Communication Data:

  • We may collect data from your communications with our customer service team, including emails, live chat transcripts, or phone call records.

2. How We Use Your Information:

We use the collected information for the following purposes:

a. Order Processing:

  • To process and fulfil your orders accurately and efficiently.

b. Account Management:

  • To manage your account, including order history and preferences, when you create an account on our website.

c. Communication:

  • To communicate with you regarding your orders, updates, and promotions, with your express consent.

d. Customer Service:

  • To provide customer support and address any inquiries or concerns you may have.

3. Information Sharing:

We do not sell, trade, or otherwise transfer your personal information to third parties. Your information is only shared with trusted partners who assist us in delivering our services, such as payment processors and shipping carriers.

4. Data Security:

We implement robust security measures to protect your personal information. This includes encryption during data transmission and secure storage practices. While no online method is entirely secure, we strive to maintain the confidentiality and integrity of your data.

5. Cookies:

Our website uses cookies to enhance your browsing experience. You can control cookie preferences through your browser settings. Please note that disabling cookies may affect certain functionalities on our website.

6. Your Rights:

You have the right to access, correct, or delete your personal information. If you have any concerns about your data, please contact us at maisrawhair@gmail.com.

7. Updates to the Privacy Policy:

We may update our Privacy Policy from time to time. Please review the policy periodically for any changes. The latest version will always be available on our website.

Contact Information:

If you have any questions or concerns about our Privacy Policy, please contact us at maisrawhair@gmail.com.

Thank you for entrusting mai's raw hair with your information. We value your privacy and are committed to maintaining the highest standards in data protection.

Mai's Raw Hair

maisrawhair@gmail.com